CASE STUDY

Real-Time Freight Payments at Scale: How a Global Marketplace Enabled Instant Collections & Same-Day Carrier Payouts with Tazapay

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60%

Reduction in FX & Wire Costs

A leading global freight platform connects B2B and B2C shippers with freight forwarders, airlines, and carriers across multiple markets. The platform enables price comparison, instant booking, and end-to-end shipment management for thousands of importers and exporters worldwide.

Despite its strong marketplace ecosystem, the company faced major challenges in managing global collections and ensuring timely payouts to carriers across destination markets.

The Challenges

No Real-Time Visibility of Collections & Payouts

Shipper payments came in through different currencies and local methods, but the platform couldn’t track collections or release payouts in real time—slowing operations and complicating reconciliation.

Lack of Real-Time Settelements

Shipper payments often took hours or days to confirm, and cross-border payouts to carriers were delayed due to settlement cycles and intermediary banks thus slowing bookings, disrupting operations, and reducing marketplace efficiency.

Low Visibility & Manual Reconcialiation

Tracking collections from many payment partners made reconciliation time-consuming and error-prone. Instant confirmation was not always available.

Delayed Payouts to Carriers

Carriers required fast settlement for capacity release and scheduling. Payment delays disrupted service quality and trust in the marketplace model.

The Solutions

One Integration for Global Collections

With a single Tazapay integration, the marketplace enabled payments from 170+ countries, unlocked local payment methods in 80+ markets, and eliminated the need for multiple payment vendor integration.

Local Payment Rails for Faster & Cheaper Processing

Tazapay replaced high-cost transfers with a mix of SWIFT and local payment rails, significantly reducing FX and wire costs.

Real-Time Payment Confirmation

Instant settlement visibility allowed the platform to confirm bookings and allocate freight capacity without delays.

Same Day Local Payouts to Carriers

Funds collected from shippers were settled and paid out to carriers on the same day in their local currencies avoiding long international settlement cycles.

Unified Global Treasury

A single account to collect, convert, hold, and disburse in 35+ currencies, bringing transparency and operational efficiency across all payment flows.

Impact & Results

Faster Booking & Shipment Confirmation

Instant transaction confirmation enabled real-time allocation of freight capacity thus reducing booking delays and improving shipper experience.

Up to 60% Reduction in FX & Wire Costs

Local bank trasfers & APMs replaced high-fee international transfers and card networks.

Multi-Market Expansion Without Local Entities

The platform launched payment capabilities in new markets without opening local entities, enabling rapid geographic expansion.

Improved Operational Efficiency

Unified collections and payouts eliminated manual reconciliation and removed the need for multiple payment providers.

Faster Carrier Payouts = Better Supply Availability

Same-day settlements increased carrier trust and ensured consistent capacity availability for shippers.

Conclusion

By integrating Tazapay, the freight marketplace turned complex cross-border payment flows into a unified, real-time system. Instant collections, same-day payouts, and reduced FX costs empowered the platform to scale faster, improve conversion rates, and deliver a more reliable experience for both shippers and carriers.

Tazapay’s infrastructure now powers the platform’s global payment engine enabling seamless expansion without the need for local entities and ensuring transparent, fast, and cost-efficient freight payment operations across 80+ markets.

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About the company

Industry

Freight & Shipment

Tazapay products used
Payment Gateway
Global Collection Account
Payout
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