Local payment options

Payments Resources
Local Payment Methods in Thailand: How PromptPay Works In an International Payment Gateway

Thailand is embracing the dawn of digital payments after being cash-dependent for decades. In the last six years, the nation has made significant strides in rolling out financial technology, increasing the penetration of such services among its populace¹. According to 2022 statistics, approximately 77.8% of Thailand's population of 70.01 million are active internet users, showcasing a high degree of digital literacy². 

A key driver in Thailand's digital transformation has been PromptPay, an interbank real-time payment system, developed as part of the National e-Payment Master Plan¹. PromptPay is not only a popular local payment method but is increasingly integrated into international payment gateways, facilitating cross-border transactions.

What Is PromptPay?

PromptPay is a cornerstone of Thailand's payment systems, operating as an interbank real-time, near-instant payment gateway that simplifies the way users receive and transfer funds. It links payments to a Citizen ID or mobile phone number, and is similar in functionality to India’s UPI and Singapore’s PayNow3

Developed in cooperation with major Thai banks and Vocalink, a Mastercard company, PromptPay is instrumental in supporting the Thai government’s initiative to transition from a cash-reliant economy to a robust digital economy4.

User Trends in PromptPay

Thailand led all countries in real-time payment transactions per capita in 2022, with the payment method accounting for 34% of all transactions5. The significant uptake of PromptPay is attributed to the widespread availability of mobile phones, which have been a major driver of digital adoption and PromptPay transactions. Since its implementation in 2017 to 2023, PromptPay transactions have surged annually from 88.07 million to over 19.9 billion, underscoring its central role in Thailand's digital economy and cross-border transactions6.

Despite these encouraging numbers, the real sentiment towards digital payments in Thailand remains complex. During the pandemic, digital payment methods saw a surge in use, but in 2022, a survey by the Bank of Thailand indicates a revert to cash for many7. Citing convenience and the absence of added fees, over 50% of respondents across all age groups expressed a preference for cash, with only 27% of the surveyed continuing with digital payment apps post-pandemic8.

Benefits and Drawbacks of Using PromptPay for Online Payment Gateways

As read in the previous section, Promptpay might not be the ultimate solution for digital payments. Nonetheless, it continues to grow in popularity as a local payment method in Thailand and as part of international payment gateways. Why is this so? We now explore its key advantages and limitations:

Benefits

  • Smooth Checkout Experience: As an interbank payment system, PromptPay allows users to make purchases seamlessly across all banks in Thailand, enhancing the user experience in digital transactions.
  • Real-Time Payment: Transactions are processed instantaneously, usually completing in under a minute, which is ideal for both local and international transactions.
  • Secure and Simple: With a mobile phone and internet connection, PromptPay offers a convenient and secure way to transact, linking each account uniquely to a Citizen ID to bolster security.

Drawbacks

  • Low Merchant Adoption in Thailand: The preference for cash among local vendors means digital payment options like PromptPay are less common in grassroots markets. This presents an opportunity for international online businesses to differentiate themselves to a digitally literate audience in Thailand.
  • Fixed Price During Checkout: The fixed pricing structure of digital payments contrasts with the traditional bargaining culture in Thai markets. However, innovations in social commerce platforms like LINE are adapting by integrating haggling features into digital payments, offering flexible pricing through payment links9.

How PromptPay Works in an International Payment Gateway

PromptPay is primarily a local payment system in Thailand, but the Thai government is expanding its reach internationally, with agreements already in place with Malaysia and Singapore. For cross-border transactions, PromptPay requires the use of a third-party payment provider, which serves as the international payment gateway.

Transaction Process:

1. Users first transfer funds to the payment provider's Thai bank account via PromptPay. This can be done by either scanning a QR code or entering the recipient's Citizen ID or phone number within the PromptPay app.

2. After the transaction, the PromptPay app confirms the successful transfer of funds with a notification.

3. The funds are then transferred to one of the payment provider’s international accounts. Finally, these funds are disbursed to the foreign seller's bank account.

When selecting a third-party payment provider for international transactions involving PromptPay, it’s crucial to choose one that offers a robust network of localised markets. This ensures that the service aligns with the specific needs and regulations of the target markets, enhancing the efficiency of cross-border payments.

What are the Fees Required in Using PromptPay?

Local Transactions:

As of 2024, PromptPay’s fee structure of local transactions within Thailand are as follows:

  • Transactions not exceeding 5,000 baht: Free
  • Transactions from 5,000 to 30,000 baht: 2 baht fee
  • Transactions from 30,000 to 100,000 baht: 5 baht fee
  • Transactions from 100,000 to the bank maximum limit: 10 baht fee

This fee model makes PromptPay an attractive option for everyday payments and small business transactions within the country.

International Transactions:

When it comes to cross-border payments facilitated through a third-party payment provider, standard charges apply. These include FX costs, platform fees, and setup fees, which vary depending on the provider chosen. For more information, read our blog article on The Actual Costs in Using a Payment Gateway.

Selecting a reputable and secure international payment gateway is thus crucial to manage these costs effectively and ensure transaction security.

How can Tazapay help?

Understanding the nuances of PromptPay and its fee structure arms you with the knowledge to more effectively penetrate the Thai market. If you're exploring further solutions to enhance your business operations, consider Tazapay. Offering specialised payment solutions for a wide range of needs—from eCommerce platforms to exporters and importers—Tazapay tailors services to help your business thrive in international markets.

Contact us to find out more

Sources

  1. The Dawn of Thailand’s e-Payment Era - Thailand NOW
  2. Digital 2022: Thailand — DataReportal – Global Digital Insights
  3. Bangkok Bank PromptPay
  4. Transforming Thailand to a digital economy | Mastercard
  5. Thailand Ranked First Globally in Real-Time Payments Transactions per Capita
  6. Thailand Volume of PromptPay Transactions from 2017 to 2023 
  7. Thailand Rejects Digital Payments in Favour of Cash (cashmatters.org)
  8. Cash still king, people reject app payments - Thai Examiner
  9. Social commerce in Thailand - statistics & facts | Statista

Payments Resources
The Actual Costs in Using a Payment Gateway

Understanding the True Costs of Using a Payment Gateway

As the eCommerce market expands, so does the array of payment gateways available to merchants worldwide. Many are tempted by platforms advertising free or low-cost services, thinking they've secured a great deal. However, the reality of hidden costs of payment gateways often emerges only after transactions begin, potentially eroding profit margins.

Are you grappling with the complexities of global transactions? Consider Tazapay, your global payment gateway partner. With a network extending across 173 countries and a suite of fully digitised solutions for marketplaces and platforms, Tazapay helps you make the world your market.

To better understand this landscape, let’s explore the common costs and fees associated with payment gateways, particularly those involved in cross-border payments.

Platform Fees: Decoding the Cost Structures

Platform fees are relatively straightforward—they represent the costs of using a payment platform. Most reputable payment gateways impose some type of fee. These fees can vary, typically appearing as a combination of a flat fee plus a percentage of the transaction, or as a simple percentage-based fee.

For example, some payment gateways may charge fees such as $0.30 plus 2.9% per transaction, or $0.11 plus 3.95%, depending on the payment method. In contrast, Tazapay offers a more streamlined approach, charging either 1.8% or 3% for non-card transactions. To illustrate the differences in cost structures, consider the expense of a $50 transaction versus a $1000 transaction:

Using a $0.30 + 2.9% fee structure, a $50 transaction incurs a cost of $1.75, while a $1000 transaction costs $29.50.
However with Tazapay’s fee, starting from 0.8%, the same transactions would cost just $0.40 and $8, respectively.

Comparing these fee structures highlights significant differences. Opting for a straightforward percentage fee, such as Tazapay’s, can be more cost-effective, particularly for larger transactions where flat fees add up. This comparison underscores the importance of understanding payment gateway fees and how they impact your costs, especially in a cross-border payment gateway context.

Payment Gateway Costs

Understanding payment gateway costs is essential when considering the financial implications of various payment methods. These platforms may absorb fees, integrating them into overall platform fees, or pass them directly to consumers.

1. Bank Transaction Fees

Bank transaction fees play a significant role in the costs associated with direct bank payment methods like local bank transfers and bank redirects. Typically, local bank transfers might incur a surcharge for cross-bank transactions, while in-bank transfers often avoid these fees. Bank redirects, similar in operation to local bank transfers, usually carry minimal processing fees, influenced by national e-commerce policies.

For example, Singapore's PayNow service was free of transaction fees from its launch in July 2017 until January 2021, under a full subsidy. However, a nominal fee of SGD0.22 was introduced in 2022 to cover gateway pricing models adjustments.1

2. Card Processing Fees

Credit card processing fees are another critical aspect of payment gateway costs. Merchants may apply a surcharge for transactions using card networks like Mastercard or Visa. For instance, as of 2024, credit card processing fees for merchants range from 1.3% to 3.5%, depending on the card and transaction type.2

3. Wire Transfer Costs

The cost of wire transfers, particularly for international payments, is a notable part of gateway costs. Domestic wire transfers generally incur lower fees and are processed faster compared to international transfers, highlighting the variability of bank surcharges across different institutions.3

International Transaction Fees and FX Costs

When transactions span multiple geographic regions involving different currencies, international transaction fees and currency exchange costs, or FX costs, are inevitable. Payment gateways often manage these costs by adding a percentage-based fee over the market’s FX rate, or by setting their own buy and sell rates.

This adjustment allows payment gateways to cover the risks and operations involved in currency conversion, forming a significant portion of the payment gateway costs. Understanding these fees is crucial for businesses operating internationally, as they can impact the total cost of transactions significantly.

Gateway Setup Fees

Setup fees are a common initial cost associated with various online payment methods, including payment links and payment APIs. These fees often reflect the technical expertise required for integration and the complexity of the setup, especially in sophisticated online marketplaces and platforms.

In Malaysia, the variability in gateway setup fees is evident, with the top ten online payment methods charging anywhere from zero to RM300 per year.4 This range illustrates the diverse pricing models that payment gateways employ based on the services and technology they provide.

Making Informed Choices in Payment Gateways

With a clear understanding of the various payment gateway costs, including transaction fees, setup fees, and FX costs, you are now equipped to make more informed decisions when selecting a payment gateway that offers the best value for your money.

As you consider your options, take a look at Tazapay. Tazapay offers competitive platform fees at just 0.8 - 2.5% for non-card payments and 3.8% + $0.50 for card transactions. Moreover, it provides some of the lowest FX rates in the market and even promises to match any better rates you might find. Making the right choice for your payment gateway could mean the difference in creating significant savings and efficiency for your business operations.



Sources

1 2020 E-commerce Payments Trends Report: Singapore Country Insights (jpmorgan.com)

2 Average Credit Card Processing Fees (fool.com)

3 Wire Transfer Definition (investopedia.com)

4 Top 10 Online Payment Methods in Malaysia for Ecommerce - ZCOM MY Blog



Payments Resources
Local Payment Methods in Europe: How Sofort Works In an International Payment Gateway

Europe is one of the largest E-Commerce markets in the world, with revenue projected to reach USD$632.70B in 2024 and a projected market volume of US$977.40bn by 2029 according to predicted annual growth rates.1 This region boasts dynamic digital markets, including Germany, which ranks as the 7th largest globally after China, US and UK.2 This impressive growth is driven by the flourishing digital economies, creating an environment ripe for robust digital payment infrastructures to prosper.

Local Payment Methods in Europe play a crucial role in this growth, and one of the standout systems is Sofort, a pan-European payment service provider. Sofort is integrated into international payment gateways, facilitating cross-border payments and supporting e-commerce businesses. By leveraging online payment solutions like Sofort, merchants can offer user-friendly payment options that cater to the diverse needs of European consumers, enhancing payment security and boosting online transactions.

What Is Sofort?

Sofort is a payment service provider based in Germany that enables users to make payments using their own online banking details, with transactions processed in real-time.3 Operating in over 13 European countries, Sofort's extensive reach is powered by Klarna Kosma’s open banking PISP-based infrastructure.4 This infrastructure allows Sofort to facilitate seamless online transactions and secure online payments across different banks, making it a key player in the European payment methods landscape.

The payment process with Sofort is similar to that of Trustly, as it involves direct banking facilitated via PISPs. This method allows users from various banks to make payments effortlessly, supporting the growing need for alternative payment methods and user-friendly payment options in the region. By integrating Sofort into international payment gateways, businesses can enhance their cross-border payments capabilities and offer reliable online payment solutions to their customers.

User Trends in Sofort

The 2023 European E-commerce Report reveals that 78% of all European internet users have purchased goods and/or services this year, with the overwhelming majority of those users coming from Western Europe.5 This indicates a strong preference for local payment methods in Europe, such as Sofort, among consumers. 

B2B e-commerce constitutes a significant portion of the European e-commerce market, holding a market share of approximately 63.1%. While B2B dominates, B2C e-commerce has also seen substantial growth, particularly during the pandemic, when over 87% of internet users in the region were e-shoppers in 2020. Although this number has slightly dipped to 85% this year, it still represents a robust market for online payment solutions.6 This trend underscores the importance of payment service providers like Sofort, which cater to the evolving needs of European consumers by facilitating secure online payments and enhancing online transactions.

The steady demand for user-friendly payment options and the growing preference for alternative payment methods suggest a positive outlook for Sofort’s business prospects in the region.

Benefits and Drawbacks of Using Sofort for Online Payment Gateways

While many strides in technological improvement have led to significant advancements in the online payment gateway market, none are perfect. It is crucial to consider their benefits and drawbacks before making a decision. Here are the pros and cons of using Sofort:

Benefits

  • No Account Needed: Users can make payments directly from their bank account without having to create an account with Sofort, allowing for greater convenience. This feature enhances user-friendly payment options and streamlines online transactions.

  • Simple and Secure: Payments made via Sofort can be conducted anywhere within Sofort-supported countries. All transactions are encrypted with 256-bit encryption and require the user to input their PIN and TAN, ensuring both simplicity and payment security. This aligns with the increasing demand for secure online payments.

  • Little to No Cost: Users can make most payments with Sofort at no cost, while merchants integrating Sofort are only charged standard rates per transaction. This makes Sofort an attractive option for businesses looking to optimize their payment processing costs.

Drawbacks

  • EU-only: Sofort is only available in the EU and primarily accepts Euros as the preferred currency. Additionally, only European banks are recognized by Sofort, meaning that any prospective user with a non-EU bank account needs to have an EU bank account to reap the benefits of Sofort. This limitation may impact businesses and users outside the EU looking for comprehensive cross-border payments solutions.

How Sofort Works in an International Payment Gateway

Sofort, being a pan-European payment gateway, is already an international payment gateway in some respects. It is supported in 12 countries: Austria, Belgium, Finland, France, Germany, Italy, Norway, Poland, Spain, Switzerland, The Netherlands, and the United Kingdom. This extensive connectivity enables cross-border payments and integration within international payment gateways across these major European markets.

However, this list, while comprehensive for the larger markets in each quadrant of the EU, does not cover all EU countries, nor does it include markets outside the EU. This limitation means that for transactions made outside Sofort’s supported countries, a third-party payment service provider is required as the international payment gateway to facilitate them.

This understanding of how Sofort fits within international payment gateways is crucial to optimise cross-border payments and cater to a diverse European customer base.

How Sofort Payments Work

Sofort payments normally involve the user accessing their bank account directly via Sofort and inputting their PIN and TAN to complete the checkout process. Once the user’s credentials are verified, the funds are simply transferred directly from the user’s bank account to the merchant’s account. 

In the event of an international transaction outside of the EU, the buyer would first pay through the merchant’s third-party payment provider of choice, selecting Sofort as the payment method at checkout. The payment process proceeds normally until checkout is finalised. After this, the funds are transferred from the user’s bank account into the third-party payment provider’s local bank account. Subsequently, the funds are moved into the payment provider’s international accounts before being disbursed into the foreign seller’s bank account. This multi-step process ensures that secure online payments are maintained even in complex international transactions.

What are the Fees Required in Using Sofort?

Currently, there are no fees for using some of Sofort’s payment services, including the app itself and certain BNPL options. However, as Sofort functions as a payment gateway, it employs various methods and rails to process transactions. Sofort’s transaction fees typically range from €0.10 + 1-2% to €0.25 + 3.29%.

When using Sofort as a payment method through a third-party payment service provider acting as an international payment gateway, additional costs such as setup fees, FX costs, and potential hidden costs may apply. These costs can impact the overall payment processing expenses, making it essential for businesses to consider them when planning their cross-border payments strategy.

Understanding Sofort’s fee structure is crucial for businesses aiming to optimise their online payment solutions and enhance their e-commerce payments strategy. By leveraging Sofort’s cost-effective transaction methods, businesses can offer user-friendly payment options to their customers while maintaining secure online payments.

How can Tazapay Help?

To further improve your prospects in the European market, consider partnering with a robust and reliable third-party payment provider like Tazapay. We offer access to over 173 countries and are secured with 256-bit encryption, ensuring that every transaction is safe and secure. By integrating Tazapay as your international payment gateway, you can lower your transaction fees, enhance your payment processing capabilities and effectively manage cross-border payments.

Contact us to find out more

Sources

  1. Revenue in Europe’s eCommerce Market - Statistica 
  2. Ecommerce Market Size by Country [2023 Update] - Oberlo
  3. Sell with SOFORT - SOFORT
  4. About us - SOFORT
  5. European E-Commerce Report 2023
  6. The eCommerce Market in Europe: Trends, Growth and Statistics - Paycec.com

From Cash to Digital: Unleashing the Potential of Voucher-Based Payments

In the dynamic landscape of global commerce, the push towards digitalization is more pronounced than ever. Yet, amidst this digital revolution, cash retains its stronghold in several economies across the world. Bridging the gap between the digital and physical realms of commerce are voucher-based payments, a novel solution that caters to both the digital native and the cash-preferring customer.

Understanding Voucher-Based Payments

The Mechanics Behind the Method

Voucher-based payments stand out as a beacon of innovation in the payment industry. At its core, this method involves a straightforward process: during an online checkout, the customer opts for a voucher-based payment method. In response, they receive a voucher — essentially a digital or printable code that specifies a payment amount. This code can then be taken to a physical location, such as a retail outlet, an ATM, or a convenience store, where the customer completes the transaction using cash.

Why Hybrid Payment Methods Are Gaining Traction

The advent of hybrid payment methods, with voucher-based payments at the forefront, represents a significant leap towards financial inclusivity and flexibility. These methods cater to a diverse audience, ensuring that those without access to traditional banking services or those wary of digital transactions can still participate in the e-commerce boom.

The Global Impact

Easing Cross-Border Transactions

One of the most compelling advantages of voucher-based payments is their ability to streamline cross-border transactions. This system not only facilitates international commerce by accommodating local payment preferences but also circumvents the complexities associated with currency conversion and international banking regulations.

Success Stories from Around the Globe

The global appeal of voucher-based payments is evident in the success stories emerging from various countries. In Japan, where cash is a preferred payment method for a significant portion of the population, these payments bridge the gap to online shopping. Brazil's boleto bancario and Egypt's Fawry system highlight how voucher payments are pivotal in integrating digital payment solutions within markets traditionally dominated by cash transactions.

Advantages of Voucher-Based Payments

Voucher-based payments bring several advantages to the table:

  • Versatile Payment: Their hybrid nature addresses the needs of cash-preferent users and digital natives alike, providing a flexible payment solution for all.
  • Less Prone to Mistakes: With unique verification codes, vouchers minimize fraud risk and ensure transaction authenticity, specifying the exact payment amount.
  • Buyer Convenience: Connected to a vast network of collection points and banks, these payment systems cater to the unbanked population and tackle low penetration rates in various markets.

Addressing the Challenges

Despite their benefits, voucher-based payments come with their own set of challenges:

  • Asynchronous Payment: Attracting the unbanked means dealing with delayed payments. Vouchers, processed only upon payment at a physical location, can introduce uncertainties, especially for businesses requiring immediate payment confirmation.
  • Local Entity Required: To process payments in local currencies, businesses typically need a local entity. However, platforms like Tazapay can bridge this gap, facilitating local currency collection and conversion for international businesses.
  • Voucher Expiration: The limited validity period of vouchers necessitates proactive customer communication strategies to ensure timely payment and order fulfilment.

Implementing Voucher-Based Payment Solutions

Leveraging Tazapay for Business Growth

Adopting voucher-based payment methods through platforms like Tazapay can significantly enhance a business's reach and operational efficiency. Tazapay's seamless API integration enables businesses to tap into new markets by offering flexible payment options that cater to a global audience.

The Path to Global Expansion

For businesses aiming to break into international markets, understanding and integrating voucher-based payments can be a game-changer. This payment method not only meets the diverse needs of global consumers but also positions businesses as forward-thinking and customer-centric.

Conclusion

The evolution of payment methods is a testament to the ever-changing landscape of global commerce. Voucher-based payments emerge as a key player in this evolution, offering a bridge between the digital and physical worlds. By embracing these hybrid payment methods, businesses can unlock new opportunities in international markets, catering to a broader audience and driving global growth.

Ready to Embrace the Future of Payments?

If you're looking to expand your business globally and cater to a wider array of payment preferences, consider the power of voucher-based payments. Contact Tazapay today to explore how we can help you navigate the complexities of international transactions and unlock new market potentials.

[contact us]

eCommerce Tips
Global Payments, Local Touch: Unlocking Growth with Local Payment Methods in Cross-Border E-commerce

The digital era has opened a world of opportunities for businesses to go global. Yet, the unique digital evolution of each region and country has profoundly influenced consumer preferences in online payments. This diversity has given rise to local payment methods, designed specifically to align with the distinct consumer behaviors across the globe. Understanding what these local payment methods entail and the reasons behind their emergence is crucial for businesses looking to thrive in the international market.

Exploring the Spectrum of Payment Options in Cross-border Transactions

As we embark on the journey to understand the intricacies of local payment options, it's essential to first navigate through the diverse payment landscape that cross-border payments encompass. These payment methods form the backbone of international commerce, facilitating seamless transactions across borders. Let's delve into the key payment options that businesses and consumers commonly utilize in a cross-border context:

Credit Cards: Universally accepted, credit cards stand as a cornerstone in cross-border transactions, offering convenience and security for buyers and sellers alike.

Wire Transfer: For direct bank-to-bank transactions, wire transfers offer a reliable method for transferring funds internationally, albeit often with higher fees and longer processing times.

Local Bank Transfer: Bridging the gap between traditional and digital, local bank transfers provide a method for customers to pay through their local banking systems, enhancing convenience without the need for international banking facilities.

Local Payment Options: Catering specifically to regional preferences and financial infrastructures, local payment options (or alternative payment methods) offer tailored solutions that resonate with the local consumer behavior, ensuring inclusivity and accessibility in the global marketplace.

What are Local Payment Methods? Why Did These Different Payment Methods Arise?

Local payment methods, distinct from the conventional international payments like credit cards and bank transfers, cater to regional preferences and needs. Known variably as alternative payment methods (APMs), their development is influenced by a myriad of factors including existing infrastructures, consumer behavior, and government policies. The contrast between the Philippines and Ghana illustrates this diversity perfectly; while the Philippines has embraced eWallets for their unbanked population, Ghana leans towards Mobile Money services provided by telecom companies, showcasing the tailored evolution of payment solutions across different landscapes.

Benefits of Adding Local Payment Options to Your Cross-Border Payment Strategy

Incorporating local payment options into your cross-border payment gateway is not just a nod to customer diversity—it's a strategic move that propels your business forward. This approach does more than just acknowledge the varied preferences of your global customer base; it actively engages with them, offering solutions that are attuned to their specific needs and circumstances. Here are the key benefits of integrating local payment methods into your international payment infrastructure:

Enhanced Customer Experience: By offering payment options that customers are familiar with and trust, you significantly improve the user experience. This familiarity reduces friction at checkout, increasing the likelihood of completing a purchase.

Increased Market Penetration: Local payment methods open doors to new markets, especially in regions with a high preference for non-traditional payment solutions. This inclusivity allows you to reach a broader audience, tapping into previously inaccessible customer segments.

Higher Transaction Success Rates: Local payment options often boast higher success rates for transactions, owing to their compatibility with the regional banking infrastructure and regulatory environment. This leads to fewer failed transactions and a smoother payment process.

Competitive Advantage: Offering a diverse set of payment options can set you apart from competitors, making your platform the preferred choice for customers seeking convenience and flexibility in their payment methods.

Regulatory Compliance: By integrating local payment methods, you align with local regulations and financial practices, minimizing legal and operational risks associated with international transactions.

Reduced Costs: Local payments can be more cost-effective for both merchants and consumers, avoiding the high fees associated with international card payments and currency conversions.

As the digital economy continues to connect markets worldwide, the strategic incorporation of local payment options into your payment gateway is essential. It not only respects and caters to the preferences of a global customer base but also capitalizes on the unique opportunities presented by the varied financial landscapes across regions. Embrace the diversity of payment preferences to unlock a world of possibilities for your cross-border business.

How Much Does it Cost to Include a Local Payment Method for International Payments?

Embracing local payment methods comes with its costs, a fundamental truth in the realm of international business. To ensure a smooth integration of these payment solutions onto your platform, it's crucial to evaluate the financial implications:

Setup Fees: Assess whether an initial investment is required to access the service.

Platform Fees: Understand the service's cost structure—whether it operates on a flat rate, transaction percentage, or a combination of both.

Payout Options: Consider the currency in which the provider will settle payments to your business account, and whether it aligns with your financial preferences or needs.

FX Rates: Analyze the exchange rates offered for conversions, especially if payouts are in a different currency than your primary business operations.

Gaining a comprehensive understanding of these expenses is key to selecting a payment gateway that aligns with your business objectives and budgetary constraints.

In navigating these costs, Tazapay emerges as a pivotal partner for businesses looking to expand their global footprint. Offering competitive pricing and seamless integration, Tazapay enables access to local payment options in over 80 countries, simplifying the process without the need for establishing local entities. This advantage allows businesses to rapidly adapt to market demands and consumer preferences, ensuring a cost-effective and efficient payment solution tailored to the needs of international commerce.

Payment Methods by Region

The landscape of local payment methods is as diverse as the regions they serve. Each area has cultivated solutions that resonate with its unique market dynamics:

  • Africa: Pioneering with Mobile Money and Voucher-Based Payments, reflecting the continent's mobile-first approach.
  • Asia Pacific: Embracing QR Code Payments, showcasing a blend of technology and convenience.
  • Europe: Adopting Trustly and Sofort, highlighting preferences for secure and efficient bank transfers.
  • Latin America (LATAM): Favoring Voucher-Based Payments, catering to a cash-preferred customer base.

This regional overview underscores the importance of choosing payment methods that align with the local consumer behavior and technological infrastructure.

Integrating local payment methods into your cross-border payment strategy is imperative for businesses targeting international markets. By offering payment options that cater to regional preferences, you can enhance customer experience, expand market reach, and improve conversion rates. With the support of partners like Tazapay, navigating the complexities of global payments becomes more manageable, allowing your business to thrive in the competitive landscape of international e-commerce.

payment methods
Local Payment Methods: Top Banks in Singapore You Should Know for Your Online Payment Gateway

Familiarising yourself with financial institutions in Singapore is crucial for the successful localization of your business. As one of the most dynamic financial hubs in Asia, Singapore offers a fertile ground for expanding your eCommerce business.

Read on for a full guide to 10 of the top banks in Singapore that are pivotal for your online payment gateway, and a quick overview of the payment landscape in the country.

Banking & Payments Landscape in Singapore

The banking infrastructure in Singapore is not only steadily optimised for an increasingly digitised global economy but also well-integrated into the local populace. In 2022, Singapore topped the area of financial inclusion, beating powerhouse economies such as the United States, Britain, Hong Kong and Japan1, and attained a 92% internet penetration level in the country.2

This digital transformation is further supported by the government's proactive stance towards digitalisation, with initiatives such as PayNow and e-wallet integration enhancing Singapore's online payment gateway capabilities.

As such, the payments landscape in Singapore is largely digital, with card payments being the most popular online payment method. However, current trends in local payment solutions forecast that e-wallet payments will soon surpass cards by 2026, signalling a significant shift in consumer preferences.3

Top Banks in Singapore by Total Assets

  1. DBS Group
  2. OCBC
  3. United Overseas Bank (UOB)
  4. Standard Chartered Bank
  5. Maybank Singapore
  6. Citibank Singapore
  7. HSBC Singapore
  8. Bank of China
  9. Sumitomo Mitsui Banking Corporation
  10. BNP Paribas

1. DBS Group

DBS Bank, the largest bank in Singapore by total assets (SGD 686 billion as of 2021), was founded in 1968 by the government of Singapore. The bank excels in providing a variety of financial products and services, including personal and business banking, investment banking, and wealth management. DBS Group champions electronic payment methods for its customers:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayNow QR

Most third-party international payment gateways, including Tazapay, support DBS's bank redirected payment methods and card payments, catering to eCommerce transactions. Incorporating the PayNow system enhances familiarity for Singaporean buyers, fostering trust for international merchants.

2. OCBC

Founded in 1932, OCBC is the second-largest bank in Singapore with over SGD 542 billion in total assets as of 2020. It provides robust financial products and services suitable for a thriving digital economy:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayMore QR

3. UOB

UOB, ranking third in Singapore by assets with over SGD 459 billion (2021), has a prominent presence in the region, headquartered in the former tallest building in Southeast Asia. The bank offers:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayNow QR

4. Standard Chartered Bank

A multinational presence since 1859, Standard Chartered Bank boasts over SGD 153 billion in total assets as of 2021 and is a trusted name among Singaporeans due to its long-standing reliability. The bank offers:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayNow QR

5. Maybank Singapore

Maybank, a leading Southeast Asian bank with a strong Singapore presence (SGD 69 billion in assets as of 2021), operates over 2,600 branches across 18 countries. The bank offers:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayNow QR
  • Maybank2u

6. Citibank Singapore

Citibank, with SGD 52 billion in assets as of 2021, offers a diverse range of financial services, reinforcing its significant role in Singapore's banking sector. The bank offers:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayNow QR

7. HSBC Singapore

HSBC, a global financial institution, holds approximately SGD 27 billion in assets as of 2021 and shares a historical lineage with Standard Chartered in British colonial history. The bank offers:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayNow QR

8. Bank of China

With a robust SGD 5.2 billion in assets (2021), the Bank of China marks China’s expanding influence in the Asian digital economy. The bank offers:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayNow QR

9. Sumitomo Mitsui Banking Corporation

This Japanese banking leader, significant in Singapore, manages over SGD 5.2 billion in assets (2021) and has been a solid player since 1963. The bank offers:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayNow Corporate

10. BNP Paribas

Europe's largest banking group, BNP Paribas, holds about 3.7 billion SGD in total assets (2021) and maintains a strong European and global banking footprint. The bank offers:

  • Internet & Mobile Banking
  • Bank Transfers
  • Cards (Credit & Debit)
  • PayNow Corporate

With a clear understanding of the preferred banks in Singapore, you can better tailor your online business for the local market. Integrating with these banks through a payment gateway like Tazapay not only sets your business apart but also leverages localised payment methods to enhance customer trust.

Tazapay, operating with a 0.8%-2.5% fee for international transactions through local bank transfers, offers a compelling advantage for expanding your business in Singapore. Contact Tazapay today for more details and to take your business to the next level.

Sources

  1. S'pore ranked most financially inclusive market - The Straits Times
  2. Internet penetration in Southeast Asia as of July 2022, by country - Statistica
  3. FIS: Cards remain dominant payment method, but digital wallets projected to overtake in Singapore - The Edge Singapore

Expanding Your Reach: Why Dragonpay is Essential for Philippine Cross-Border Sales

Introduction

The digital landscape in the Philippines is undergoing a remarkable transformation, marked by a surge in e-commerce and digital payments. This evolution presents a golden opportunity for international businesses looking to expand their footprint in Southeast Asia. With the Philippines at the forefront of digital adoption, the market's potential for cross-border commerce is immense. Enter Dragonpay, a payment solution that is revolutionising how businesses access this vibrant and diverse market.

The Digital Commerce Opportunity in the Philippines

The Philippines is witnessing an e-commerce revolution, with growth rates outpacing many of its regional counterparts. A robust digital infrastructure, coupled with one of the world's highest social media usage rates, has created a fertile ground for digital commerce. This is further bolstered by a young, tech-savvy population that is increasingly inclined towards online shopping. The result? A growing e-commerce market ripe for international sellers.

Statistics underscore this potential: with internet penetration exceeding 70% and a digital payment adoption rate of 92%, the Philippines is not just a market—it's an opportunity. The country's e-commerce sector is expected to reach USD 29.57 billion by 2029, signaling a lucrative avenue for businesses aiming to tap into Southeast Asia. (https://www.mordorintelligence.com/industry-reports/philippines-ecommerce-market#:~:text=Philippines%20E%2Dcommerce%20Market%20Analysis,period%20(2024%2D2029).

Understanding Dragonpay

What Is Dragonpay?

Dragonpay is not just a payment platform; it's a bridge between the traditional and the digital, the local and the international. Founded to address the Philippines' unique market challenges, Dragonpay offers a plethora of payment solutions that cater to a wide array of consumers, including the significant unbanked population. By providing options beyond traditional banking, such as over-the-counter payments and online banking transfers, Dragonpay has become an integral part of the Philippine e-commerce ecosystem.

How Dragonpay Supports Cross-Border Transactions

For international merchants, Dragonpay is a gateway to the Philippine market. It simplifies the complex landscape of local payments, enabling businesses to accept payments through methods preferred by Filipino consumers. This capability is crucial for cross-border transactions, where familiarity and trust in payment methods significantly influence consumer behaviour.

Advantages of Using Dragonpay for International Sellers

Dragonpay offers several compelling advantages for international businesses:

  • Ease of Transaction: Simplify the checkout process for your customers by offering payment options they know and trust.
  • Access to a Broader Customer Base: Tap into the significant segment of the Filipino population that is either unbanked or prefers non-traditional banking solutions.
  • Secure Payment Processing: Benefit from a platform that adheres to strict security standards, minimizing the risk of fraud and ensuring customer trust.

Success stories abound, from small online retailers who have expanded their market reach to multinational corporations that have streamlined their payment processes in the Philippines. These narratives underscore Dragonpay's role in enabling businesses to flourish in the Philippine digital marketplace.

How Dragonpay Works for International Transactions

The Process Explained

For businesses seeking to leverage Dragonpay for cross-border sales, understanding the transaction process is crucial. Here's a breakdown of how Dragonpay works in conjunction with a payment gateway like Tazapay to enable international transactions:

  1. Making the Payment: When a buyer in the Philippines decides to make a purchase from an international seller, they select Dragonpay as their payment option at checkout. The transaction is initiated through Tazapay, which acts as the bridge between Dragonpay and the seller, ensuring the payment process adheres to both local and international payment standards.

  1. Funds Transfer: Once the payment is completed via Dragonpay, the funds are initially collected in Tazapay's Philippine account. This local collection is a critical step, allowing for the seamless processing of payments made using various methods available through Dragonpay, from online banking to over-the-counter deposits.

  1. Disbursing to the Seller: After the funds are securely held in the Philippine account, Tazapay then transfers these to one of its international accounts. This step is where the cross-border element comes into play, facilitating the movement of funds across borders without the need for the seller to manage multiple local accounts. Finally, the funds are disbursed into the foreign seller's account, completing the transaction.

This streamlined process simplifies the complexity of international payments, making it easier for sellers to access the Philippine market without navigating the intricacies of local banking and payment systems. By leveraging the capabilities of Dragonpay through a comprehensive payment gateway like Tazapay, businesses can ensure a smooth, secure, and efficient transaction process for both themselves and their customers.

Step-by-Step: Integrating Dragonpay into Your Business through Tazapay

Integrating Dragonpay as a payment option for your business requires partnering with a comprehensive payment gateway like Tazapay. Tazapay simplifies the process, enabling access not only to Dragonpay but also to a wide array of local payment options across more than 80 countries with a single integration. Here's how to get started:

  • Sign Up: Register your business with Tazapay. This initial step is your gateway to accessing Dragonpay along with numerous other local payment methods globally.

  • Complete KYB: As part of the onboarding process, you'll need to complete the Know Your Business(KYB) requirements. This step is essential for ensuring compliance and security for your transactions across borders.

  • Integrate: Choose the best integration option that suits your business needs. Tazapay offers various integration methods, including APIs, plugins, hosted checkout solutions, and white-label solutions. These flexible options ensure that you can offer Dragonpay and other payment methods seamlessly on your platform, providing a tailored and localized checkout experience for your customers.

  • Start Collecting via Dragonpay: Once integration is complete and you go live, you can start collecting payments through Dragonpay. This allows your business to tap into the Philippine market effectively, offering customers their preferred payment method and enhancing their shopping experience.

Tazapay's dedicated support team is available to guide you through each step, from sign-up to integration, ensuring a smooth and efficient setup process. By choosing Tazapay as your payment gateway, you not only gain access to Dragonpay but also unlock the potential to expand your business reach globally, catering to a diverse customer base with localized payment options.

Navigating Challenges in Cross-Border Sales with Dragonpay

Cross-border sales come with their set of challenges, from navigating local payment preferences to addressing security concerns. Dragonpay is designed to mitigate these challenges by:

Providing a familiar payment interface for Filipino consumers, thus increasing conversion rates.

Offering robust fraud detection and prevention mechanisms to safeguard transactions.

Ensuring compliance with local regulations, reducing the administrative burden on merchants.

Preparing for the Future: Trends in Cross-Border E-Commerce

The landscape of cross-border e-commerce is constantly evolving. Emerging trends indicate a shift towards more personalized and secure online shopping experiences. Dragonpay stays ahead of these trends by continuously updating its platform with features that enhance user experience and security, ensuring businesses remain competitive in the dynamic Philippine e-commerce market.

Conclusion

Dragonpay is more than a payment gateway; it's a strategic tool for businesses aiming to capitalize on the Philippine e-commerce boom. Its comprehensive suite of services not only facilitates access to this lucrative market but also positions businesses for success in the global e-commerce arena.